WEBVTT
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This program is designed to provide general information with regards
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to the subject matters covered. This information is given with
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the understanding that neither the hosts, guests, sponsors, or station
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are engaged in rendering any specific and personal medical, financial,
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legal counseling, professional service, or any advice.
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You should seek the services of.
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Competent professionals before applying or trying any suggested ideas.
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Attention to individuals, families and caregivers. It's Medicare Hour and
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More with Peter right here on k for HD Radio.
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This is the podcast for all types of insurance solutions
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while specializing in Medicare because we Medicare. Here's your host,
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Peter R.
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Joseph. Good morning, good morning, good morning. So good to
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see you guys this morning. This is episode ten. I
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can't believe we are on episode ten. Excited about that.
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We are going to have a great show today. We've
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got a next guest coming up who's been on our
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show before, Ryan Dawson, and he'll be coming on a
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little bit later. We are going to show that clip
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too of the breaking one thousand clients and how to
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retain your clients. So for agents that are listening in,
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this is a great way for you guys to grow
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your business. Give you the secrets of how we've been
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so successful in keeping our clients with us and growing
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our business. So I'll be excited to show that video
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of the interview with Christian brindle On later on. I
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want to remind you guys, we are live on K
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four HD Radio. You can download that app. We are
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also live on Facebook on Joseph Insurance Broker, LLC, as
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well as our YouTube channel at Medicare Minute with Peter.
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You can always comment on any of those live streams
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and we will comment back and answer your questions. So
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I hope you guys do chime in so we can
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ask you some questions. All right, So today, you know
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we're gonna get ready for summer vacation, right Actually, our
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family is getting ready to go on an RV trip
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to Yellowstone, so we're excited about that. But you know,
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with any kind of travel overseas or here in the
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United States, you want to have travel insurance. Even with Medicare,
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it doesn't cover you completely, and you want to make
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sure that you're covered. You know, in terms of trip cancelations,
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COVID is still an issue in a lot of places.
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If your baggage gets lost anything like that, or you
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know you're in a place that needs to be emergency
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evacuated because of some situation. You want to be covered,
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and travel insurance is very inexpensive. So I'm going to
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show you this clip and then we'll talk about a
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little bit more.
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Hey, what's up everybody.
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This is Christian Brindle coming to you with somebody doing
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big time things in the insurance industry. I'm here with
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my dude, Peter Joseph out in California. We've never done
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one of these before. I found that kind of interesting
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when I was kind of checking on it in preparation
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of this earlier today. I'm like, man, I feel like
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maybe we've done one of these before, but we never
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have so long overdue.
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I appreciate you taking the time, my friend.
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I appreciate you making the time for me.
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This is great, Hey, the pleasures all mine.
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The kind of the topic of the day for this
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video today is what does it take to break a
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thousand clients as an agent? That really entail for anybody
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that might not be familiar with you, Peter, give us
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a little bit of an introduction for you, if you would,
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How long have you been in the industry. How did
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you get into the industry? What is your origin story?
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So I'm actually coming up on ten years almost probably
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about I think six months out right now, So basically
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been in the nonprofit sector for about twenty four years
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before I got into this industry. The reason I switched
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vocations is because we as a family were burnt out
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by a lot of the politics based in the nonprofit sector.
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You don't know, you actually move around a lot quite
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a bit, and I didn't want to put that through
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with my family move in city to city, not being established.
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My wife has a great job with the state, and
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so I wanted some more stability on my side of things,
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and I wanted to continue to help people out, and
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so I decided to transition over into this industry. Someone
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put a wig in my ear saying, hey, you know,
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seniors are so confused by the medical process. They need
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people like you who have a servants heart, who wants
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to really folks and really help them along the journey.
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Be patient. Obviously, you know our seniors love to tell stories,
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and so I felt like this would be a great
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niche and a great fit for my skill set. So
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I started basically becoming an agent. First, I went through
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quite a few companies. I was with New York Life
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on the life insurance side first, and then that's where
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I met a person who was doing medicare and so
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she introduced me to her agency and I got involved
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with them and had my start there. And then I
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was doing also a farmer's insurance on the side. So
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I wanted to continue in that P and C realm,
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maybe being like a one stop shop in the future
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for all the clients, and so that's why I kept
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my P and C license active. But Farmers wasn't a
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great fit. When you're a captive agent, you don't have
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a lot of freedom and you have a pluthroa of
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brokers and barriers to select from. So that's where I
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decided to leave. And then I decided to you know what,
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I'm going to create my own agency. I felt like
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I had a lot of experience under my belt by
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that point, so I started as a sole proprietor, created
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a corporation here in California, and then started recruiting after that.
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So along the way started getting licensed in multiple states,
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so it wasn't just in California, and it ended up
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being at thirty three states currently right now that were
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licensing and been growing ever since CB. I mean, it's
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been great. It's an amazing industry. Yeah, a lot of challenges,
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but I've been loving it every step of the way.
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And we hit that one thousand client mark probably I
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think about four months ago at this point. So excited
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about that. And that's where I'm at right now. So
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we do have about twenty five agents with me. A
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lot of them are Ubis, but yeah, that's where we're
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at right now.
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I love it well.
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I mean, congratulations on you know, hitting that thousand client mark,
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as you know, right being in the industry for a decade, right,
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And there's kind of two points I wanted to make,
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like number one, how few agents make it in this
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business for a decade plus. It's a small number of people.
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And then number two, it's probably even a smaller number
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of people that write a thousand apps. I've always said
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for anybody watching this, I've told NEWB agents that've worked
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with us this for years now. If you can write
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one app, you can write one hundred apps. If you
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can write a hundred as, you can write a thousand apps.
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So it all starts with just getting started, and then
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getting your wins and your milestones under your belt and
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just keep plugging away and good things can happen hard
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work and consistency like you've shown.
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So, reflecting back, I guess on your.
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Business, what do you feel like has been the biggest
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contributing factor to you breaking through a milestone like that
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writing a thousand apps? What do you think has been
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if you had to talk about one or two things,
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you're like, okay, that right there, that helps me get there?
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What do you think it would be?
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So there are two main things for me. One is
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you can either call it consistency or perseverance. Especially in
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this industry, things get kind of crazy and wild and
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rules change all the time and you have to adapt.
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You have to be a kind of person who's going
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to be patient and right through it. The second thing
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is mentorship. So and I'm not here to you know,
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to kiss your vite and that's that. But honestly, yes,
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I and UCB have been instrumental, especially I would say
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in the last two years of my growth, just being
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active in the seventh figure forum of Facebook, interacting with colleagues,
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knowing what's the right thing to do and what's the
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wrong thing to do, trial and error, So those things
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are key. I did have other mentors along the way,
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Fortunately I found out the hard way that they weren't
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the best mentors and they took advantage. And so there
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are people in this industry that will take advantage of you,
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and you want to make sure you align yourself with
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the right people. So those are the two key things.
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Now, I think it makes a lot of sense.
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The consistency part of it, I think is so big
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because there's an old saying and I couldn't even tell
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you said. It's probably one of those sayings that like
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has been said by one hundred different famous people, and
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like you, no one actually knows where it originated. It
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goes something along the lines of people overestimate what they
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can do in a year and underestimate what they can
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do in a decade. And I think that's very true,
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just by that hard work, that dedication, and it's not
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just the hard work of showing up every day, it's
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the hard work of finding a better way to do
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your processes than you did before, right, and that consistency
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and definitely.
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Mentorship is a huge part of it as well.
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It helps if you have some guidance along the way
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and that way not as much of a guessing game.
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Question I had for you, Peter, is the last couple
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of years since we've started working together, you've probably seen
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a lot of disruption going on in the medicare space
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in particular. Right, there's talks of things going on in
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CMS even lately.
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Right when you're working with new agents and they.
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See all of the hooplaw, I guess behind it all,
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what is your message to them about keeping them positive
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and keeping them believing in the industry.
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My phrase is always stay calm and don't freak out.
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I mean, I've been through it all in ten hours,
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and you've seen even more. So. Obviously, it is challenging,
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and there are times where I throw my hands in
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the air and go, what the heck is going on? Right?
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But honestly, out of all the products that we offer,
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medicare has been the most lucrative for us time and
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time again. I've seen just overall renewals going up every year. Yeah,
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commissions get cut on certain plans, but you work around
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it and you offer clients other plans that would fit
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for them. It's not difficult if you understand that these
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things are going to come to fruition every year. We're
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going to get hit by a storm, and it's not
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going to be pretty at times. But if you stick
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through it, I promise you those renewals and that income
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will continue to flow in. So it's even stronger than
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I would say in my experience with the P and
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C industry right now, California is like the wild wild West,
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and it's been horrendous in terms of trying to write
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policies out here. I've not found that difficulty at all
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in the medicare space. So it's completely different animals, completely
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different ballgame. And so I tell my agents, especially the
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new ones, you know, stick with me, Just give me
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a year and you'll come out the other side feeling
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blessed and very happy.
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I love it.
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I love it, and I think that's a great point
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to make, right that comparison for all that might be
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going on in the medicare space, do you compare it
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to some other lines of insurance P and C in particular,
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especially in California. Right, I don't think that there's any
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market that it's quite like California in that way. Right,
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It's like, oh, there's a lot of opportunity here by comparison,
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and I think that's a great kind of message for
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agents to understand when you take a new B agent, Peter,
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is there some tips that you typically give them to
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tell them, Okay, if you do X, Y and Z
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and you'll be successful. What are those things you think
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for a new agent to be successful? What do they
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really need to do that? It's like a non negotiable,
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So I.
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Think they have to have their hands in a lot
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of places. And what I mean by that, I've shared
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my own experience with new agents by sharing how you know,
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when I first started out, it was all grassroots. I
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did a lot of work with the Chamber of Commerce
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here locally. I became an ambassador of relationships with small
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businesses in the area and through that well renowned here
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in the city of Gino and Gino Hills, which was huge.
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It helped us lay the groundwork to go to the
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next step. The next step would be going to a
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reputable lead source. So whether it's live transfers, we use
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lead heroes. There's a little cap for you guys, but