WEBVTT
1
00:00:01.000 --> 00:00:04.599
This program is designed to provide general information with regards
2
00:00:04.639 --> 00:00:07.599
to the subject matters covered. This information is given with
3
00:00:07.639 --> 00:00:12.000
the understanding that neither the hosts, guests, sponsors, or station
4
00:00:12.240 --> 00:00:17.399
are engaged in rendering any specific and personal medical, financial,
5
00:00:17.800 --> 00:00:21.600
legal counseling, professional service, or any advice.
6
00:00:21.960 --> 00:00:24.039
You should seek the services.
7
00:00:23.480 --> 00:00:28.920
Of competent professionals before applying or trying any suggested ideas.
8
00:00:31.399 --> 00:00:36.600
Attention individuals, families and caregivers. It's Medicare Hour and More
9
00:00:36.600 --> 00:00:40.560
with Peter right here on k FORHD Radio. This is
10
00:00:40.600 --> 00:00:44.679
the podcast for all types of insurance solutions while specializing
11
00:00:44.719 --> 00:00:50.679
in Medicare because we Medicare. Here's your host, Peter R. Joseph.
12
00:00:51.840 --> 00:00:56.200
Hey, good morning, good morning, Good morning man. It's been
13
00:00:56.359 --> 00:00:59.439
a long time since I've been back on the show.
14
00:01:00.759 --> 00:01:03.359
A lot has happened, but I am glad to be back.
15
00:01:03.520 --> 00:01:06.000
We are on season two. Since we've been on the
16
00:01:06.040 --> 00:01:08.519
hiatus for a while, just let you guys know, I
17
00:01:08.560 --> 00:01:11.359
went on an RV trip and when I got back,
18
00:01:12.079 --> 00:01:15.439
broke out in some kind of weird rash. Unfortunately, got
19
00:01:15.480 --> 00:01:18.959
exposed to some viral thing and I was dealing with that.
20
00:01:18.959 --> 00:01:19.680
For a few weeks.
21
00:01:19.680 --> 00:01:21.840
So that's why we were off the air for a while,
22
00:01:22.159 --> 00:01:25.040
but we are back and excited to be back. We've
23
00:01:25.040 --> 00:01:27.680
got a great show for you guys today. I got
24
00:01:27.719 --> 00:01:32.319
a couple of great guests, Craig Goosen and Johnny Alana,
25
00:01:33.280 --> 00:01:36.519
a realtor who's been on our show before. But before
26
00:01:36.560 --> 00:01:39.560
we get into that, I do have a couple of
27
00:01:39.680 --> 00:01:42.200
quick things I want to go over because I'm a
28
00:01:42.200 --> 00:01:46.040
big sports guy. In the news right now is Yes,
29
00:01:46.120 --> 00:01:47.760
the Dodgers got Tarik's Google.
30
00:01:48.640 --> 00:01:49.359
It happened.
31
00:01:49.799 --> 00:01:55.040
Everyone's pissed at the Dodgers, but you know what, any honestly,
32
00:01:55.560 --> 00:01:57.840
and you could argue with me all you want, any
33
00:01:57.920 --> 00:02:01.680
owner out there, could have gotten him. And if you're
34
00:02:01.719 --> 00:02:04.439
gonna blame the lockout coming out on the Dodgers, so
35
00:02:04.519 --> 00:02:08.599
be it. Dodgers had the resources, they went after them,
36
00:02:09.159 --> 00:02:11.439
and you know, you want to go to a team
37
00:02:11.520 --> 00:02:13.960
that wants to win and wants to pay their players
38
00:02:13.960 --> 00:02:17.080
and owners need to understand that and hopefully they will
39
00:02:17.159 --> 00:02:21.280
learn that lesson a hard way through this next collective
40
00:02:21.319 --> 00:02:22.159
bargaining agreement.
41
00:02:22.240 --> 00:02:23.800
But yeah, even.
42
00:02:23.560 --> 00:02:25.479
Though you know Dodgers got them, they're on a big
43
00:02:26.199 --> 00:02:30.400
losing streak. Unfortunately, hopefully they get their offense cracking then together,
44
00:02:30.960 --> 00:02:35.479
and my studio engineer just told me football season is
45
00:02:35.599 --> 00:02:37.479
just around the corner. This year has just gone by
46
00:02:37.639 --> 00:02:40.919
way too fast. I'm a big Rams fan, so I'm
47
00:02:41.000 --> 00:02:43.479
rooting for them. You know, Super Bowls in LA this year.
48
00:02:43.520 --> 00:02:47.280
So I'm hoping, hoping, hoping. You know, we got Garrett,
49
00:02:47.319 --> 00:02:51.680
a great defensive end, and we got Stafford again our MVP.
50
00:02:51.919 --> 00:02:54.400
So we'll see what happens. But yeah, that Hall of
51
00:02:54.439 --> 00:02:56.960
Fame game is next week. So I'm looking forward to
52
00:02:57.039 --> 00:03:00.800
football season and hopefully the weather turns it gets cooler.
53
00:03:01.240 --> 00:03:04.360
It's been super super hot out here. It's been crazy,
54
00:03:04.479 --> 00:03:05.080
crazy hot.
55
00:03:06.800 --> 00:03:08.919
Well, let's see if Craig is ready to come on.
56
00:03:09.000 --> 00:03:10.039
He's our first guest.
57
00:03:10.120 --> 00:03:13.639
He's a president of California Agents and Health Insurance Professionals
58
00:03:13.680 --> 00:03:15.360
out here in southern California.
59
00:03:15.680 --> 00:03:19.680
He's down in San Diego. Are we ready for Craig?
60
00:03:20.879 --> 00:03:22.280
All right, welcome to our show.
61
00:03:22.360 --> 00:03:22.680
Craig.
62
00:03:22.719 --> 00:03:25.039
I appreciate you making the time this morning. How are
63
00:03:25.039 --> 00:03:25.400
you doing.
64
00:03:25.680 --> 00:03:26.360
I'm doing good.
65
00:03:26.439 --> 00:03:31.919
You I'm doing well. I'm doing well. Hang yeah you too.
66
00:03:32.680 --> 00:03:34.879
I know you're you're gearing up for the Senior Summit
67
00:03:34.919 --> 00:03:37.479
coming up. When has that taking place? And where's it at.
68
00:03:37.520 --> 00:03:40.719
Chmber on September third, Riverside Convention Center.
69
00:03:40.800 --> 00:03:45.800
We have actually khip pass five different medicure events going
70
00:03:45.840 --> 00:03:50.240
on across the state from Fresno to Sacramento to Oakland
71
00:03:50.400 --> 00:03:54.120
to La So no matter where you live in California,
72
00:03:54.240 --> 00:03:56.400
there is going to be a medicure event going on
73
00:03:57.280 --> 00:03:59.520
between August twentieth and September.
74
00:04:00.520 --> 00:04:01.960
I'll be flying all over.
75
00:04:01.759 --> 00:04:06.039
That state between those dates attending all the meetings, and
76
00:04:06.120 --> 00:04:09.560
it will be great for anybody who wants to learn
77
00:04:09.599 --> 00:04:11.919
the latest and greatest on what's going on with Medicare,
78
00:04:12.039 --> 00:04:14.599
especially with as you know Peter, with CMS and the
79
00:04:14.719 --> 00:04:17.279
changes going on in the forty eight hour rule.
80
00:04:17.120 --> 00:04:19.959
And prescriptions and all this stuff.
81
00:04:20.000 --> 00:04:25.959
It's so important that we Medicare agents know exactly what's
82
00:04:26.000 --> 00:04:27.920
gonna happen and how we can you know, how we
83
00:04:27.920 --> 00:04:31.519
can help our clients and what do people do. So
84
00:04:31.759 --> 00:04:34.959
it's gonna be a fun It's gonna be a fun aep.
85
00:04:35.240 --> 00:04:38.199
You know, I'm looking forward to it, but there's always
86
00:04:38.199 --> 00:04:41.199
gonna be a lot of work. But again, you know
87
00:04:41.319 --> 00:04:44.600
there's Medicare, but also a lot of Medicare agents do
88
00:04:44.759 --> 00:04:51.360
ifp do a group, there's a big change coming across
89
00:04:51.560 --> 00:04:56.639
possibly with COVID California, and there's a question of can
90
00:04:56.720 --> 00:05:00.839
you get a subsidy if you have green court and
91
00:05:00.879 --> 00:05:04.439
there's some issues in it that we're trying to figure out.
92
00:05:04.600 --> 00:05:05.720
So there's a lot going on.
93
00:05:06.279 --> 00:05:08.720
Wow, Wow, there's a lot. Let's uh, let's unpack some
94
00:05:08.800 --> 00:05:09.480
of that stuff.
95
00:05:10.279 --> 00:05:13.319
So let's let's first look at I mean, obviously, you
96
00:05:13.319 --> 00:05:16.000
know CMS put that final rule for twenty twenty seven.
97
00:05:16.160 --> 00:05:19.160
You know those things won't take place until October first.
98
00:05:20.399 --> 00:05:24.959
But what kind of things do you see positive happening
99
00:05:25.000 --> 00:05:29.199
with CMS rules for agents and beneficiaries this this season?
100
00:05:29.600 --> 00:05:32.000
Well, I think the biggest is the forty eight hourable
101
00:05:32.199 --> 00:05:34.240
you don't have to you know, client call you and
102
00:05:34.240 --> 00:05:35.720
says can I com buy today and see you? And
103
00:05:35.800 --> 00:05:37.800
you go, no, I can see you in two days.
104
00:05:38.240 --> 00:05:40.319
Now you can you know you can see them. They
105
00:05:40.439 --> 00:05:42.399
you know, they scope appointment for him, You give it
106
00:05:42.439 --> 00:05:44.199
to them, you sign it away.
107
00:05:44.000 --> 00:05:46.399
You go, that's a big deal.
108
00:05:46.920 --> 00:05:51.160
Coe codings reduced from ten years to six years.
109
00:05:51.199 --> 00:05:52.120
That's a big deal.
110
00:05:52.160 --> 00:05:54.879
You still got to keep three codings, but leads you
111
00:05:55.000 --> 00:05:56.680
not to keep it, you know longer.
112
00:05:59.279 --> 00:06:04.360
Pitscription you know, Yeah, what's happening with that are they
113
00:06:05.360 --> 00:06:07.720
are there's a new set being negotiated.
114
00:06:07.759 --> 00:06:09.639
That's year right there is.
115
00:06:10.040 --> 00:06:12.639
You know, again a lot of this stuff I just
116
00:06:13.439 --> 00:06:16.879
I'm still waiting because you know, things have possibly changed.
117
00:06:17.560 --> 00:06:21.000
So again, it's such a great reason if you live.
118
00:06:20.839 --> 00:06:24.279
In California and why to you know, wherever you live,
119
00:06:24.360 --> 00:06:27.240
see when they're having a medicure meeting and they're gonna
120
00:06:27.279 --> 00:06:30.199
give you the greatest and latest of what's going on.
121
00:06:30.839 --> 00:06:32.920
And I although I'm going to have people there talking
122
00:06:32.959 --> 00:06:37.199
about every aspect of it. And you know, that's one
123
00:06:37.199 --> 00:06:39.839
of the things that you know, I'm so proud of
124
00:06:39.839 --> 00:06:42.519
in our association is how they're stepping up and really
125
00:06:42.560 --> 00:06:47.319
helping the medicure agents. You know we're doing in California, uh,
126
00:06:47.680 --> 00:06:50.720
National Association of Insurance and Benefit Professionals.
127
00:06:50.240 --> 00:06:53.519
Are doing it nationwide just to make sure the medicure
128
00:06:53.560 --> 00:06:57.040
agent is protected. And now you know that's the thing
129
00:06:57.079 --> 00:06:57.800
that I love.
130
00:06:58.240 --> 00:07:00.639
So for agents that are listening in and what what's
131
00:07:00.639 --> 00:07:02.879
a good way to support these chapters?
132
00:07:03.000 --> 00:07:04.360
I mean, how can we get involved?
133
00:07:04.879 --> 00:07:06.639
Well, the biggest thing I can tell you to become
134
00:07:06.680 --> 00:07:07.120
a member.
135
00:07:07.480 --> 00:07:10.720
Most medicare agents don't know, but about fifteen years ago,
136
00:07:11.279 --> 00:07:13.839
CMS decided they were only going to pay agents for.
137
00:07:13.839 --> 00:07:16.959
Five years and that was it because they had no
138
00:07:17.040 --> 00:07:22.160
idea what we did. So our people went to CMS.
139
00:07:22.519 --> 00:07:24.279
They explained the age of the will, you know, the
140
00:07:24.639 --> 00:07:27.120
will of the agent where they meet with the client,
141
00:07:27.199 --> 00:07:30.040
they see them every year, they help them doing the
142
00:07:30.160 --> 00:07:34.199
year and because of that, agents now will continue to
143
00:07:34.240 --> 00:07:40.680
get you know, paid forever and the fmos that help us,
144
00:07:41.000 --> 00:07:44.319
we're going to get paid now they do. So it's
145
00:07:44.319 --> 00:07:48.199
a very inexpensive way to protect your your business.
146
00:07:48.399 --> 00:07:52.000
You know, I look at it as you know, insurance
147
00:07:52.079 --> 00:07:53.000
to cover your job.
148
00:07:53.639 --> 00:07:58.279
Because you know, the National Association Maturance and Benefit Professionals
149
00:07:58.399 --> 00:08:01.199
NAVY is working with CMS all the time.
150
00:08:01.240 --> 00:08:02.639
They've been talking about the.
151
00:08:02.639 --> 00:08:05.480
Forty eight hours, getting rid of that, you know, reducing
152
00:08:05.480 --> 00:08:09.519
the recording time, doing more and more to help the
153
00:08:09.600 --> 00:08:13.439
agent to make it easier. Because when I'm in Sacramento,
154
00:08:13.600 --> 00:08:17.800
Washing DC and I'm talking to the cheapest staff, they're
155
00:08:17.839 --> 00:08:21.160
twenty four year old. They have no idea what medicure is.
156
00:08:21.560 --> 00:08:23.959
I spend the first ten to fifteen minutes spending what
157
00:08:24.439 --> 00:08:27.480
is medicare The answer to me is, oh, yeah, my.
158
00:08:27.439 --> 00:08:28.720
Parents, my grandparents had it.
159
00:08:29.279 --> 00:08:31.360
But I walk them through it, and I explain it
160
00:08:31.399 --> 00:08:34.639
to them because they have no idea that we're spending
161
00:08:34.679 --> 00:08:37.360
what three hundred and sixty five days a year helping
162
00:08:37.360 --> 00:08:40.759
our medicare clients when we're in the hospital going you know,
163
00:08:40.840 --> 00:08:42.840
I don't get it, I can't find my card.
164
00:08:43.279 --> 00:08:46.799
I need some help. We're going to help them, and that's.
165
00:08:46.559 --> 00:08:49.360
The role of the agent and why it's so important
166
00:08:49.519 --> 00:08:52.919
now more than ever that we're their form. You know,
167
00:08:53.039 --> 00:08:55.559
people talk about, oh, my goodness, AI is going to
168
00:08:55.600 --> 00:08:58.519
take it over. Know they're not because I can only
169
00:08:58.600 --> 00:09:02.440
do so much. It can help us, but they still
170
00:09:02.559 --> 00:09:06.200
need someone to talk to on the phone, reassure them.
171
00:09:06.600 --> 00:09:08.960
Hey, we're coming up to AEP.
172
00:09:09.600 --> 00:09:12.159
Let's make sure your prescription plan is still the best
173
00:09:12.159 --> 00:09:16.960
one for you. What prescriptions are you taking? You know, again,
174
00:09:17.080 --> 00:09:20.759
a lot of prescription companies aren't using agents, so we're
175
00:09:20.840 --> 00:09:25.639
still helping them, and you know, we're doing it for free.
176
00:09:25.919 --> 00:09:26.200
Yeah.
177
00:09:26.639 --> 00:09:28.799
The joke I always say is I stopped working for
178
00:09:28.879 --> 00:09:31.240
free when I moved out of my parents' house. But
179
00:09:32.080 --> 00:09:35.559
I'm continuing to help our clients saying, look, we're going
180
00:09:35.600 --> 00:09:36.360
to take care of you.
181
00:09:36.480 --> 00:09:38.200
I don't really care what we get paid.
182
00:09:38.720 --> 00:09:40.320
It would be nice to get paid, but I'm not
183
00:09:40.360 --> 00:09:43.080
going to leave my eighty nine year old client trying
184
00:09:43.080 --> 00:09:46.000
to figure out what Medicare plan or what medicure prescription
185
00:09:46.159 --> 00:09:49.279
is best for them. Also, be aware if you're taking
186
00:09:49.279 --> 00:09:54.399
a very expensive prescription. I had Medicare client email me yesterday.
187
00:09:55.080 --> 00:09:57.399
They're taking Eloquist. He said it's going to cost me
188
00:09:57.440 --> 00:10:00.639
one thousand dollars a quarter. And I said, I work
189
00:10:00.679 --> 00:10:03.399
with the company. It cost you fifty dollars a month.
190
00:10:04.440 --> 00:10:07.879
Nice melod order to it. It's Canadian Pharma c M.
191
00:10:08.159 --> 00:10:09.799
Yeah, yeah, I am aware.
192
00:10:09.919 --> 00:10:12.120
Yeah, yeah, they do a great job. And I've been
193
00:10:12.200 --> 00:10:14.000
used them for twenty years. I actually used them for
194
00:10:14.080 --> 00:10:15.600
my mother in law. That's how I found out about
195
00:10:15.600 --> 00:10:20.840
it years ago. So again, if you're listening to this
196
00:10:20.960 --> 00:10:24.799
and you take a very expensive prescription, there's options. If
197
00:10:24.799 --> 00:10:27.639
you're an agent and your clients are calling you up, going,
198
00:10:27.679 --> 00:10:28.120
I got this.
199
00:10:28.279 --> 00:10:31.480
Very expensive prescription. You know, good ox.
200
00:10:31.559 --> 00:10:35.559
There's so many Dolins out there, understand it, and this
201
00:10:35.679 --> 00:10:38.399
is what you know k HIP or NAVIB, you know,
202
00:10:38.440 --> 00:10:42.799
the two associations are always talking about here's options available to.
203
00:10:42.919 --> 00:10:44.519
You to lower the cost.
204
00:10:45.200 --> 00:10:47.519
So those are the kind of things that we're talking
205
00:10:47.600 --> 00:10:51.600
about I'm talking about as a Medicare agent. I'm also
206
00:10:51.679 --> 00:10:56.279
talking about the president you know of khip and just
207
00:10:56.559 --> 00:11:00.639
making to the people I understand that look medicare. You
208
00:11:00.679 --> 00:11:03.600
know you were talking about baseball, right, yeah. Yeah. In
209
00:11:03.639 --> 00:11:05.720
the old day's Peter, what the pitcher would come in,
210
00:11:05.879 --> 00:11:09.200
pitch eight, not eight innings? We leave a commanding a cloth.
211
00:11:09.600 --> 00:11:12.679
Today they pitched five, five and a half innings. The
212
00:11:12.720 --> 00:11:15.639
middle relief comes in, maybe another relief within the closer.
213
00:11:16.200 --> 00:11:18.200
Well, health insurance is the same way.
214
00:11:19.000 --> 00:11:22.120
You need an expert, a Medicare agent who just got
215
00:11:22.200 --> 00:11:27.440
done probably doing a certification, and to help you figure
216
00:11:27.480 --> 00:11:29.879
out which plan is going to be best.
217
00:11:30.120 --> 00:11:31.440
You know what.
218
00:11:31.600 --> 00:11:34.919
Happened in San Diego one of the major hospitals stopped
219
00:11:34.960 --> 00:11:39.120
taking Medicare advantage plans. And we had thirty two thousand
220
00:11:39.240 --> 00:11:42.320
people saying, oh my goodness, what am I going to do?
221
00:11:43.200 --> 00:11:47.080
And it was literally every day I had people call
222
00:11:47.200 --> 00:11:47.639
me up.
223
00:11:47.600 --> 00:11:50.000
Eighty ninety years old ago and I was paying nothing,
224
00:11:50.399 --> 00:11:52.039
and you want me to pay four or five hundred
225
00:11:52.080 --> 00:11:52.360
a month?
226
00:11:52.480 --> 00:11:53.519
What are my options?
227
00:11:54.240 --> 00:11:57.080
And we have these conversations and want and talk to
228
00:11:57.120 --> 00:12:00.759
them about all the available to them and what's the
229
00:12:00.840 --> 00:12:01.600
best thing to do.
230
00:12:01.879 --> 00:12:05.080
So that's the value of using an agent.
231
00:12:05.320 --> 00:12:08.120
You know, in California, it's against a lot of charge
232
00:12:08.720 --> 00:12:13.200
to you know, to help somebody, right, So just know
233
00:12:13.320 --> 00:12:15.480
in California it costs nothing to use an agent.
234
00:12:15.519 --> 00:12:17.679
What are you here to help? You would like the
235
00:12:17.759 --> 00:12:18.759
doctors in the hospital.
236
00:12:18.759 --> 00:12:21.960
We get paid by the insurance companies and a lot
237
00:12:22.000 --> 00:12:24.039
of times they'll cost to pretty much fix. We have
238
00:12:24.120 --> 00:12:27.799
no controlable what it is, and they pass and everybody's
239
00:12:27.799 --> 00:12:30.320
thank you. And that's the thing that I love about it.
240
00:12:30.360 --> 00:12:33.320
And that's why I'm such a big believer in working
241
00:12:33.360 --> 00:12:36.200
with a medicure agent or a health insurance agent if
242
00:12:36.200 --> 00:12:39.799
you need covered California or group health insurance, because we're
243
00:12:39.840 --> 00:12:40.559
there to help.